Laundry Owners Mutual is known for its aggressive and proactive approach to claim and injury management. The success of our claims department is due to our commitment in partnering with our policyholders in the goal of claims reduction, the exceptional experience of our claims adjusters, and our in-depth knowledge of Pennsylvania law and the industries that we serve.

From the initial injury report through the employee’s final return to work and the management of any disputed claim, we remain committed to help control workers compensation costs for our policyholders and improve outcomes for injured workers.

We have partnered with the leading medical cost containment specialist, PremierComp Solutions LLC (PCS). With the assistance of PCS we can develop a physician panel, offer physical therapy and diagnostic networks, and additional injury management at no cost to our policyholders!

You can contact the Claims Department by mail, phone, fax or email at:


412-825-5415 (local)
800-590-4404 (long distance)
412-825-5425 (fax)


When To Report An Injury

An injury report needs to be immediately filed with Laundry Owners Mutual when an employee gives notice to their employer of a possible work related accident or illness. The injury report needs to be filed with LOM regardless of the severity of the alleged injury, and even if the employer questions the validity of the claim. If the employer questions whether an injury is work related, has additional information regarding the claim, or has questions concerning the nature of the injury, the employer should immediately contact our claims department.

Remember, it is the employer’s responsibility to secure the information from the injured worker after receiving notification that an injury has occurred.

How to Report a Claim (injuries are to be reported only by the employer)

  1. ELECTRONICALLY – The employer completes the First Report of Injury (FROI) Electronically/Online and then submits electronically. Start an online First Report of Injury.
  2. Be sure to save a copy of the First Report of Injury (FROI) for your own files.